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Channel: Scheduled Maintenance – Smile Global Status & News
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Email Server Maintenance

We are currently performing offline maintenance on our primary mail server. We hope to have this system back online and in working order shortly.Please check back for updates before submitting a...

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New email server coming soon…

The email outage last week was not only unexpected, but also a major setback for many of our customers. Here at Smile we understand the importance of reliable email,  and that many of our customers...

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Secondary mail server drive replacement

Q2 Mail Server – RAID array drive replacement Date – 01/13/2013 09:30 – 01/13/2013 12:30Affecting System - Q2 Email Server | Priority - High | Last Updated- 01/13/2013 09:45ScheduledWe are replacing a...

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Billing System Maintenance + Upgrade

We will be performing maintenance and upgrading our billing system today (Sunday, September 6th, 2015) between the hours of 1:30pm and 4pm. During this time our billing system may be unavailable –...

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Smile Customer Portal/Billing System Maintenace

We will be performing maintenance and upgrading our billing system tonight (12/11/2015), between the hours of 10PM and 12AM. During this time our billing system may be unavailable – please check back...

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Smile Customer Portal Maintenance

We will be performing maintenance on the Customer Portal/Billing Site today (12/19/2015), between the hours of 4PM and 6PM. During this time our billing system will be unavailable – please check back...

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Legacy SmileMail Platform Maintenance

2018-08-09 — Smile: We’ve just built a new server to handle our Legacy SmileMail Platform. We will be performing on-going maintenance over the course of the next 72 hours to repair delivery issues for...

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